Return & Refund Policy — Vyolra

At Vyolra, we are committed to delivering a smooth and trustworthy shopping experience.
If something isn’t right with your order, we’re here to resolve it quickly and fairly.

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Section 1. Return Eligibility

You may request a return within 3 days of receiving your order if:

• The product is damaged upon arrival

• You received an incorrect item

To be eligible, the product must be unused and in its original condition and packaging.

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Section 2. Return Process

To initiate a return, please contact us at:
vyolra000@gmail.com

Once your request is reviewed and approved, we will arrange a free pickup from your location.

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Section 3. Resolution & Replacement

After the returned item is received and inspected, we will process a replacement for the same product.

Our goal is to ensure you receive exactly what you expected — without hassle.

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Section 4. Processing Time

Replacements are processed within 5–10 working days after the returned item has been verified.

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Section 5. Important Notes

• Returns are only accepted for damaged or incorrect items

• Requests made after 3 days of delivery may not be eligible

• Items must be returned in their original condition

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Contact Us

If you have any questions or need assistance, feel free to reach out:
📩 vyolra000@gmail.com

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Vyolra — built on trust, delivered with care.